Tag Archives: HVAC

Angie’s List Super Service Award Winners!

Hauser Heating & Air Conditioning Earns Esteemed 2016 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service.

Hauser Heating & Air Conditioning has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service.

“We are honored and to receive this award for the sixth year and believe that honesty and trustworthiness is the right way to serve the customer,” said Josh Hauser.

“Only about 5 percent of the companies Hauser Heating & Air Conditioning competes with in Greater Cincinnati are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the Super Service Award logo next to company names in search results on AngiesList.com.

AngiesList.com helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

Hows your air?

CarrierAd31Years ago, we were always certain to use the word “Heating” along with “Air Conditioning” to make sure no one ever would assume that we didn’t do heating systems also.

Then we got a clever marketing idea.

Hauser Air wants to know; Hows Your Air?!

Now “air” means so much more than heating and air conditioning. We have learned about the indoor air quality in our homes and why we get sick. The EPA has an entire page dedicated with amazing facts and figures about air quality. For instance; Indoor air pollution can be up to 10 times worse than outdoor air pollution! That’s kind of scary if you suffer from asthma or allergies. Continue reading →

You can’t get no…?

Out shopping for a tv yesterday I was surprised how similar in awesomeness televisions are today (are they still called that?). They all have really cool apps with wifi and amazing graphics. It seems we must be getting close to a pinnacle. So while talking to a store employee he basically said that they are all one as bad as another and just pick one.

But internally I was struggling with which one will I be 100% satisfied with?

Sounds elusive doesn’t it? We offer a 100% satisfaction money back guarantee, and yet I think people just pass by that point when they see it on our brochures and proposals. 100% satisfaction guarantee may be the single most important we make though. It’s not a gimmick or marketing ploy. We mean it and back it up in writing with a legal document. We are so confident that you will be comfortable – not only with your Carrier heating and cooling products, but with Hauser Air, your Carrier Factory Authorized Dealer – that we back it up in writing with a 100% satisfaction guarantee: If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, we will correct the problem or remove the equipment and refund your purchase price. Continue reading →

Repairing Versus Replacing Your Old Air Conditioning Unit

When your air conditioning breaks down, the first thought that probably runs through your mind is: Will I be able to get it fixed, or will I have to purchase a new system?

It is usually less expensive to repair the unit than replace it. However, there are a few factors to consider before deciding whether to repair or replace. For example: the age of your air conditioning system. Remember that your air conditioning unit has an estimated service life of 10 to 15 years. Fixing an air conditioning unit that should otherwise be replaced, may just be a temporary solution and can cost you more money in the end.

Here are several factors to consider before making a decision: Continue reading →

Vintage

I like clean vintage stuff. I think a lot of people do.

For Valentines day I took my bride for a walk at the antique mall. We thought it was romantic to hold hands and walk. It was warm and fun to look at old stuff.

I like reminiscing about old toys and magazines. I’m always looking for classic bicycle stuff and of course hvac stuff.

The other day I was in a customer’s house and all her furniture is 40-50 years old. It was very well maintained and though vintage, it was new looking and even “in style” again.

You know what was old and not very attractive? The furnace. Even if that old furnace or air conditioner looks good or “vintage cool” it probably isn’t worth the utility payment to keep around. I know that loud, dirty, expensive machine feels like it’s become a part of the family, but now it’s time to go! Continue reading →

I got an interesting email today

“Dear Hauser Air, This email was sent automatically because your “Office Show Room” system settings have been updated.”
…the email said.

Really? So whats that all about then?

Technology!
We had a training meeting at the office today for our technicians.The trainer, a Carrier expert, had a look at our thermostat settings and showed some of our technicians some extra features.

Offended…
This thermostat is actually offended if I call it “just a thermostat”. Because it so much more. It truly is a modern marvel of technology. The Infinity Control by Carrier is a learning, diagnosing, smart comfort command center (my words). Continue reading →