Tag Archives: air conditioning

Angie’s List Super Service Award Winners!

Hauser Heating & Air Conditioning Earns Esteemed 2016 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service.

Hauser Heating & Air Conditioning has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service.

“We are honored and to receive this award for the sixth year and believe that honesty and trustworthiness is the right way to serve the customer,” said Josh Hauser.

“Only about 5 percent of the companies Hauser Heating & Air Conditioning competes with in Greater Cincinnati are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the Super Service Award logo next to company names in search results on AngiesList.com.

AngiesList.com helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

Hows your air?

CarrierAd31Years ago, we were always certain to use the word “Heating” along with “Air Conditioning” to make sure no one ever would assume that we didn’t do heating systems also.

Then we got a clever marketing idea.

Hauser Air wants to know; Hows Your Air?!

Now “air” means so much more than heating and air conditioning. We have learned about the indoor air quality in our homes and why we get sick. The EPA has an entire page dedicated with amazing facts and figures about air quality. For instance; Indoor air pollution can be up to 10 times worse than outdoor air pollution! That’s kind of scary if you suffer from asthma or allergies. Continue reading →

You can’t get no…?

Out shopping for a tv yesterday I was surprised how similar in awesomeness televisions are today (are they still called that?). They all have really cool apps with wifi and amazing graphics. It seems we must be getting close to a pinnacle. So while talking to a store employee he basically said that they are all one as bad as another and just pick one.

But internally I was struggling with which one will I be 100% satisfied with?

Sounds elusive doesn’t it? We offer a 100% satisfaction money back guarantee, and yet I think people just pass by that point when they see it on our brochures and proposals. 100% satisfaction guarantee may be the single most important we make though. It’s not a gimmick or marketing ploy. We mean it and back it up in writing with a legal document. We are so confident that you will be comfortable – not only with your Carrier heating and cooling products, but with Hauser Air, your Carrier Factory Authorized Dealer – that we back it up in writing with a 100% satisfaction guarantee: If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, we will correct the problem or remove the equipment and refund your purchase price. Continue reading →

It’s an old stereotype: women always complain about being cold and men about feeling hot.

I hear this the most when I meet with families to talk about their in home comfort choices. It’s the same in my home. Every night, I’m in shorts and a tshirt and my wife is dying of hypothermia. Thermostat is set at 71º btw.

So, what can we do?!

Well, more often than not, I grab my iPhone, tap the thermostat app and turn it up a couple degrees (while she’s looking). A few minutes later (wife not looking) back down to money saving degree. No getting up to the thermostat any more. I’m on my comfy couch or in bed already, it’s 2013! I have an app for that!

We do still have a thermostat on the wall (Honeywell Prestige) but I wonder why? I think in the near future we will just install a few (wireless) temperature sensors around the house and use apps to control the heating and air conditioning. An app on the phone, ipad, tv and oh yeah… computer. Continue reading →

I got an interesting email today

“Dear Hauser Air, This email was sent automatically because your “Office Show Room” system settings have been updated.”
…the email said.

Really? So whats that all about then?

Technology!
We had a training meeting at the office today for our technicians.The trainer, a Carrier expert, had a look at our thermostat settings and showed some of our technicians some extra features.

Offended…
This thermostat is actually offended if I call it “just a thermostat”. Because it so much more. It truly is a modern marvel of technology. The Infinity Control by Carrier is a learning, diagnosing, smart comfort command center (my words). Continue reading →