Category Archives: In the News

Free Ice Cream Friday

Stop by Hauser Air for raffles and fun…did we mention ice cream?!  Nobody loves back to school season as much as our mascot, Howie.  Share a cone with Howie — no RSVP required.

Angie’s List Super Service Award Winners!

Hauser Heating & Air Conditioning Earns Esteemed 2016 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service.

Hauser Heating & Air Conditioning has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service.

“We are honored and to receive this award for the sixth year and believe that honesty and trustworthiness is the right way to serve the customer,” said Josh Hauser.

“Only about 5 percent of the companies Hauser Heating & Air Conditioning competes with in Greater Cincinnati are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the Super Service Award logo next to company names in search results on AngiesList.com.

AngiesList.com helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

Carrier President’s Award

Recognizing Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence. Hauser Air won the Carrier President’s Award in 2011, 2012, 2013, 2014 and 2015.

The Carrier President’s Award

The President’s Award, started in 2007, is Carrier’s highest honor for its dealers. This annual award is designed to encourage self-analysis and reward individuals who have excelled in customer relations. Its goal is to support business improvements and show gratitude for their customer loyalty. This award presents the opportunity for recipients to serve as role models, share “best practices” and otherwise offer peer mentoring to help cultivate excellence across the dealer group. Carrier Factory Authorized Dealers who have earned this distinction in previous years will be recognized as a Past President’s Award winner on the Carrier Dealer Locator.

President’s Award recipients are businesses that far exceed high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers—who are held to an even more exacting set of standards. A President’s Award winner is a company that we at Carrier Corporation recognize and hold up to other dealers as an example of true excellence. It is an enterprise whose leadership, integrity and performance we hope all dealers will aspire to emulate.

“Carrier President’s Award recipients focus on delivering exceptional products and service to customers while appropriately leveraging the value and trust behind America’s first, true HVAC brand. Their successes often exceed our expectations. It’s our privilege to honor them,” said Bob McDonough, president, Residential and Commercial Systems, Carrier Corp. “Winners will enjoy added rewards in the form of support from the Carrier family exclusive to President’s Award recipients, and therefore, continue to shape, grow and succeed in their business.”

Putting You First

For President’s Award Dealers, it’s your satisfaction–not just a sale–that counts. That’s why they strive to provide personal follow-up and quick, knowledgeable solutions to your home comfort problems. They also keep ahead of the industry with specialized training. All of this makes a big difference when you have to make big decisions about your home comfort.

Hows your air?

CarrierAd31Years ago, we were always certain to use the word “Heating” along with “Air Conditioning” to make sure no one ever would assume that we didn’t do heating systems also.

Then we got a clever marketing idea.

Hauser Air wants to know; Hows Your Air?!

Now “air” means so much more than heating and air conditioning. We have learned about the indoor air quality in our homes and why we get sick. The EPA has an entire page dedicated with amazing facts and figures about air quality. For instance; Indoor air pollution can be up to 10 times worse than outdoor air pollution! That’s kind of scary if you suffer from asthma or allergies. Continue reading

2013 Carrier Presidents Award

Tonight Hauser Air is excited to accept the prestigious Carrier President’s Award for the third time!

The President’s Award is Carrier’s highest honor for its dealers. This annual award is designed to reward individuals who excel in customer relations. This award is presented to only the Top 2% of Carrier Dealers each year, and allows us to serve as mentors for other dealers in the US.

This distinction is rare and you will find Hauser’s status as a Past President’s Award winner on the Carrier website Dealer Locator, forever.

Learn more >>

Hauser Air Wins Carrier President’s Award

Hauser Heating & Air Conditioning is a 2012 recipient of the Carrier(R) President’s Award.

Hauser Air Wins Carrier President's Award

President’s Award winners have been successful in demonstrating technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for high-end equipment sales.

Moreover, the dealership is committed to service excellence and provides exceptional customer care. They go above and beyond the call of duty in the industry with a solid, consumer-focused work ethic.

Hauser Air Wins Carrier President's Award Continue reading